Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Our Commitment to Privacy
Al Fahads Tours & Travels is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, store, and protect your data when you use our services or visit our website.
1. Information We Collect
- •Personal details: Name, email address, phone number, and postal address
- •Travel documents: Passport details, visa information, and photographs
- •Payment information: Credit/debit card details (processed securely)
- •Travel preferences: Dietary requirements, accessibility needs, and special requests
- •Communication records: Emails, messages, and booking inquiries
2. How We Use Your Information
- •Processing and managing your travel bookings and reservations
- •Communicating with you about your bookings, updates, and promotions
- •Arranging visa applications, hotel reservations, and transportation
- •Improving our services based on your feedback and preferences
- •Complying with legal requirements and regulatory obligations
3. Information Sharing
- •Airlines, hotels, and transport providers to fulfill your booking
- •Embassy and consulate officials for visa processing purposes
- •Payment processors for secure transaction handling
- •We do NOT sell your personal information to third parties
- •Information may be shared with authorities when legally required
4. Data Security
- •We use industry-standard encryption to protect your data
- •Secure servers and firewalls protect stored information
- •Access to personal data is restricted to authorized personnel only
- •Regular security audits and updates are performed
- •Payment card information is processed through PCI-compliant systems
5. Your Rights
- •Access: Request a copy of your personal data we hold
- •Correction: Request correction of inaccurate information
- •Deletion: Request deletion of your data (subject to legal requirements)
- •Opt-out: Unsubscribe from marketing communications at any time
- •Portability: Request your data in a portable format
6. Cookies & Tracking
- •We use cookies to improve your browsing experience
- •Analytics cookies help us understand how visitors use our website
- •Essential cookies are required for the website to function properly
- •You can manage cookie preferences through your browser settings
- •Third-party services may place cookies for analytics purposes
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Travel booking records are typically retained for 7 years as per regulatory requirements.
Privacy Concerns?
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Phone: +91 92480 99472
Email: info@alfahadstours.com
Address: Tolichowki, Hyderabad, Telangana, India
Last updated: January 2026